Which of the following roles does the NAIC serve in the insurance industry?

The role of the NAIC, or National Association of Insurance Commissioners, in the insurance industry primarily revolves around drafting model laws and guidelines that help standardize insurance regulation across different states. This is crucial because insurance is regulated at the state level in the U.S., leading to a variety of practices and regulations. The NAIC works collaboratively with state insurance regulators to develop these model laws, ensuring that states can adapt these guidelines within their own regulatory frameworks.

By establishing model laws and guidelines, the NAIC promotes consistency, fairness, and transparency in the insurance industry, which benefits consumers and helps maintain confidence in the insurance marketplace. This initiative is essential for addressing issues that may arise from the diverse approaches taken by different states and supports a more unified regulatory environment.

In contrast, the other options do not accurately reflect the NAIC's primary functions. For example, while the NAIC provides resources and information, it does not directly regulate federal insurance policies. Moreover, while it may support educational initiatives, it does not specifically develop educational programs for agents, and it does not oversee claims handling, which is typically managed by individual insurance companies and their state regulators.